![]() ![]() The period for exercising the right of free withdrawal expires 14 days from the day after the day on which the customer or a third party indicated by him, other than the carrier, acquires physical possession of the goods. All returned products must be sealed and the package unopened. ![]() Returned products must be accompanied by the invoice, manuals, accessories and intact original packaging and any associated offers, as sold and sent to the customer. We will only accept exchanges/returns of products ordered online up to 14 days after the date of receipt of the order, as described in the legislation governing this sector. 24/2014 of February 14, the customer has the right to cancel the contract within a maximum period of 14 calendar days after the date of receipt of the order, taking into account that: ![]() Please note that in case that if, for any reason, customer refuses the delivery of the parcel or isn't available for receiving the parcel or has introduced a wrong address, shipping costs and import duty fees related to the automatic return of the parcel to the sender will be charged to the customer.According to Decree Law No. Once orders are shipped, delivery address cannot be changed, so please make sure to fill out the correct address at the check out. Rust & may will not be responsible for a delay in shipment caused by weather conditions, international customs issues, strikes or any other circumstances beyond our control. In the unlikely event the delivery time exceeds 30 days, you may cancel your order. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. Customized items may take 8 working days for Portugal and 12-15 days for the rest of the world. Rust & may endeavours to dispatch orders in the fastest possible time 5 working days for Portugal and Spain, 8 working days for Europe and 10 working days for the rest of the world. Se a entrega não for conseguida por responsabilidade do cliente, este assumirá os novos custos. No caso de entrega não conseguida e devolução ao remetente, a rust & may fará novo envio. Assim que a encomenda é enviada, a morada fornecida não pode ser alterada, por favor, preencha a morada corretamente no check out. As encomendas personalizadas poderão demorar até 8 dias úteis em Portugal e Espanha e 12/15 dias úteis para o resto dos destinos.Ī rust & may não é responsável por atrasos na entrega, em casos de tempestade, problemas na fronteira, greves associadas ao transporte, ou qualquer outra situação que ultrapasse o nosso controlo. We ship worldwide, except Russia and Brasil, due to custom issues.Ī rust & may compromete-se à entrega da encomenda no prazo de 5 dias úteis para Portugal continental e Espanha peninsular, 6 dias úteis para os Açores e a Madeira, 6 dias úteis para Baleares e Canárias, 8 dias úteis para envios dentro da Europa e 10 dias úteis para entregas noutros países fora da Europa. Our Shipping is made by MRW for Portugal + Spain and CTT Express (national courier) for Europe and rest of the world. Os envios são feitos via MRW para Portugal + Espanha e CTT expresso, para Europa e resto do mundo, excepto Russia e Brasil, por questões da alfandega. ![]()
0 Comments
Leave a Reply. |